1. Who We Are

This privacy policy applies to The Stage, a hotel, bar, and restaurant located in Market Deeping, UK, referred to in this policy as “we”, “us”, or “our”.

2. What Information We Collect

We may collect and store the following information:

– Personal data you provide (e.g. name, email, phone number) when submitting contact forms, booking a room or table, or signing up for our newsletter.

– Technical data (e.g. IP address, browser type, device type) collected via cookies or analytics tools.

– Booking data through third-party platforms if applicable (e.g. date of stay, dietary requirements, preferences).

3. How We Use Your Information

We use your information to:

– Respond to enquiries or bookings

– Provide hotel or restaurant services

– Improve our website and customer experience

– Send relevant marketing (only if you’ve opted in)

– Comply with legal obligations

4. Legal Basis for Processing

We process personal data under the following legal bases:

– Consent (e.g. newsletter opt-in)

– Contractual obligation (e.g. to fulfil a booking)

– Legitimate interests (e.g. improving our services)

5. Sharing Your Data

We do not sell or rent your data.
We may share it with trusted service providers (e.g. booking platforms, payment processors) where necessary to provide services to you.

6. Your Rights

You have the right to:

– Access the personal data we hold

– Request correction or deletion

– Withdraw consent (where applicable)

– Lodge a complaint with the UK ICO (Information Commissioner’s Office)

7. Data Storage & Security

We take reasonable steps to protect your data using secure systems and encrypted communication.

8. How Long We Keep Your Data

We retain personal data only as long as necessary for business or legal purposes. For example, booking data may be retained for accounting or legal records.

9. Updates to This Policy

We may update this privacy policy occasionally. Please check back to stay informed.